The roll of call centres in the health system

Call centres have improved the work of customer contact within the healthcare sector. Richard Abdy explains how

Katherine Potter discusses some of the innovations that are happening in contact centres in the healthcare industry – using examples from the Forum’s recent Innovation Award finalists

Event Diary

Hospital Innovations, on the 25 - 26 April, will bring together the key decision makers responsible for the delivery of patient services in the UK.

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