The roll of call centres in the health system

Call centres have improved the work of customer contact within the healthcare sector. Richard Abdy explains how

Katherine Potter discusses some of the innovations that are happening in contact centres in the healthcare industry – using examples from the Forum’s recent Innovation Award finalists

Event Diary

Organised by the Infection Prevention Society, the conference aims to bring together infection prevention and control professionals from across the UK and further afield to share and debate best practice, research and discuss the latest issues within the infection prevention field.

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