Keith Gait, chief operating officer, NHS Direct, discusses how the relationship with contact centre insourcing and outsourcing specialist Conduit, which uses the best practice elements of contact centre management whilst operating in the very different environment NHS Direct. This has allowed NHS Direct to understand the different motivations of people who choose agency work over a substantive role.
A vigorous and adaptable approach to recruitment is needed to ensure the health service has the right staff to deliver the highest quality care, writes Ruth Warden, deputy head of employment services, NHS Employers
METRIC Group Ltd are a leading UK manufacturer and supplier of parking equipment. We work direct with many NHS trusts and private healthcare providers to supply smart, secure, scalable parking systems that work for hospitals and health clinics.