Keith Gait, chief operating officer, NHS Direct, discusses how the relationship with contact centre insourcing and outsourcing specialist Conduit, which uses the best practice elements of contact centre management whilst operating in the very different environment NHS Direct. This has allowed NHS Direct to understand the different motivations of people who choose agency work over a substantive role.

A locum workforce is not a substitute for permanent staff but is a crucial component in ensuring that patient care does not suffer as a result of understaffing, urges the REC's Ed McRandal

The NHS will need to embrace bold and innovative recruitment models to ensure that budget reductions do not mean cuts to service, urges Ed McRandal from the Recruitment and Employment Confederation

Despite media reports it’s not all doom and gloom when it comes to the state of jobs and recruitment in the healthcare sector, says to Andrei Shelton, managing director, British Medical Jobs

A vigorous and adaptable approach to recruitment is needed to ensure the health service has the right staff to deliver the highest quality care, writes Ruth Warden, deputy head of employment services, NHS Employers

The Chartered Institute of Personnel and Development discusses managing employee absence through uncertain times

Supporting and retaining talent becomes even more important when faced with making big savings and weathering change, says Karen Charman, NHS Employers.

In lean times like the ones we’re now facing, organisations need to ensure they recruit and retain the right staff, says Karen Charman, head of Employment Services, NHS Employers

A flexible workforce is key to the successful delivery of new NHS policies

Tom Hadley, director of external relations, Recruitment and Employment Confederation, advises on healthcare staffing

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Event Diary

Health and Care Innovation Expo 2017 returns to Manchester Central on 11th and 12th September 2017.