NHS to help those with disabilities access GP services online

NHS England has published a set of new practical guides to help patients with disabilities access GP online services.

Launched at the NHS Health and Care Innovation Expo in Manchester, the guides aim to support people with sight loss, hearing loss, autism and learning disabilities to book appointments, repeat their prescriptions and view medical records online.

Dr Masood Nazir, national clinical lead for Patient Online at NHS England, said: “As a GP I am aware of the barriers faced by people with disabilities when accessing services. GP online services offered through Patient Online are particularly helpful for many people with disabilities, as they can use accessible technology such as screen readers to independently book their appointments, order repeat prescriptions and review the information in their health record.

“We are striving to make GP online services as user-friendly and as accessible as possible and these new guides have been carefully developed with input from both patients and disability groups. Together, these resources will support many more people with disabilities to benefit from Patient Online.”

Over 10 million people are registered for online services.

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