NHS Digital reflects on challenges and achievements in new annual report

NHS Digital’s annual report and accounts for 2016 to 2017 reflects on both the challenges that the organisation has faced and the achievements accomplished over this time.

The report reflects on changes made to NHS Digital since it became the lead national delivery partner for the commitments laid out in the National Information Board’s strategy for Personalised Health and Care 2020.

The report focuses on the transfer of 1.1 million email accounts to the new NHSmail2 programme, 100 per cent reliability for messaging on The Spine over the whole year with response times for users 14 times faster, and publishing 292 official and national statistic publications and 30 clinical audit reports, among other things.

It also discusses the rollout of a unified free Wi-Fi system across the NHS estate, with comprehensive access expected by April 2019, and the establishment of the new NHS Apps Library to help the public find the right digital tools to manage and improve their health.

The report also predicts that the £4.2 billion investment programme in digital transformation will deliver major changes and set the groundwork for further improvement in 2017 and 2018.

Noel Gordon, chair of NHS Digital, said: “Across our operations, we have looked at what we are doing and challenged ourselves to do better. We have forged new relationships with suppliers, partners and customers and we have kept a steady eye on delivering the tangible improvements for frontline professionals, citizens and system leaders that are the ultimate measure of our success.

“I am proud of the contribution our 2,700 staff have made over the past year and excited about the way we are enabling the NHS to deliver sustainability, efficiency and better health and care over the coming year.”

Rob Shaw, interim chief executive of NHS Digital, added: “In 2016-17, NHS Digital took on a new role in the health and care system and heavy new responsibilities. We face significant challenges, but this report describes an organisation that is fitter than ever to drive the digital revolution the health and care system needs.”

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