The Emergency Services Show is the UK’s leading annual showcase of the blue light sector, featuring over 450 exhibitors, live demonstrations, unique learning opportunities and unrivalled networking.
Improvements needed on trust’s mental health ward
The Care Quality Commission (CQC) has called for further improvements to be made on a ward at a south-west London mental health trust.
Ward 2 at Springfield University Hospital, an acute ward of adults of working age, is part of South West London and St George’s Mental Health NHS Trust.
CQC inspectors found that: staffing levels were not sufficient to ensure patient safety or ensure patients’ needs were met; patients reported they would like more interaction with staff; further improvements to potential high risk ligature points were required; medicines were stored at the incorrect temperature; staff did not always ensure that male patients were prevented from entering the female part of the ward unobserved by staff; and patients’ care plans did not record that patients had been involved in their development.
Inspectors did however find the following areas of good practice: the ward was in the process of introducing the Dynamic Appraisal of Situational Aggression (DASA); patients said staff were caring and compassionate and that they were listed to and involved their care and treatment; and risk assessments for patients were thorough and detailed.
The new ward manager had a positive impact on the staff team and quality of care on the ward.
Paul Lelliott, Deputy Chief Inspector (lead for mental health), said: “CQC has rated South West London and St George’s Mental Health NHS Trust as Good overall. However, there is always room for improvement and Ward 2 at Springfield University Hospital is a case in point. Although there is no rating attached to the latest inspection report there are areas where improvements could be made.”