Are You One of the 94%: Healthcare and Text Messaging

When your organisation needs to contact someone, how do you reach out to them? You most likely use either email or you’ll pick up the phone. But what if it’s urgent or you need to contact more than one person? Shockingly, only 22% of emails get read; and having to individually phone multiple people wastes time you may not have. So what’s the solution?

Text messaging, the typically underused cousin of email and phoning, is the future of communications.

Ofcom reports that as of 2017, 94% of adults own a mobile phone. Not only that, but text messages are read, on average, within five seconds of receiving them. If you need to send out a message quickly and to a group of people, what better way is there than to send a mass text?

However, text messaging also has its drawbacks. When sending a regular text message, usually you are encumbered with a 160 character limit and can only send it to up to 10 people at a time. That’s where ProcessFlows comes in. We’ve developed an SMS platform called 123-txt that allows you to send a text message that will appear as one message, no matter its length, and you can send it to as many people as you want. The secret to these tricks? It’s an online portal. Simply login in from anywhere you have an internet connection – your desktop, tablet or phone – type out your message, and send it to the contacts you desire. Send to an entire database of thousands of people, send to a select group or even just to one person. Use SMS for:

  • Appointment reminders
  • Important notifications; inform staff and patients of short notice closures, event details, and more
  • Emergency planning
  • Awareness drives
  • Staff coordination

More and more health organisations are moving towards text messaging to communicate the information listed above. What’s more, 123-txt has the credentials and features to make it simple to reach out:

  • G-Cloud listed and government approved
  • Seamless integration with all desktop apps & back-office systems
  • Infinitely scalable

123-txt is so easy to use that you can go online now and register an account to take a look around and get familiar with the platform. We also offer free demos if you want to learn more.
If you had a chance to change the way you connect to people for the better, would you?