Effective facilities management

Hosted by the West Midlands
Branch of the Health Estates & Facilities Management Association (HEFMA), the HEFMA 2008 Conference & Exhibition takes place in Kenilworth, Warwickshire, 21-22 May. The theme this year is “Estates & Facilities: Making a Difference? Putting Patients at the Heart of Healthcare EFM.” The agenda is continually being updated and is available to view online at www.hefma.co.uk/confer08 and includes topical and practical sessions and panel debates.
The 2008 conference will review the evolving face of UK healthcare in strategic, operational and financial terms, discuss the impact for estates and facilities services today and in the future, and analyse how the EFM profession needs to respond both to patient and business expectations. The conference agenda for 2008 will address critical issues for EFM both in hard and soft services, including in-depth sessions on the design and financing of the national healthcare estate today and in the future, plus special panels on HCAIs and the impact of non-clinical services on the patient experience.

The annual event brings together hundreds of EFM executives from across the UK, along with key suppliers of EFM products and services to the NHS, to network, exchange knowledge and do business. All attendees will have plenty of opportunity to interact with speakers, professional colleagues, suppliers and customers. Social networking opportunities in 2008 include a medieval-themed icebreaker supper on Tuesday 20 May and the annual Charity Gala Dinner on Wednesday 21 May, including the 2nd Annual HEFMA Awards, supported once again by Hospital Bulletin.
As usual, a comprehensive exhibition of EFM products and services will run alongside the conference, giving attendees the opportunity to catch up with the latest developments from the commercial sector. Please see www.hefma.co.uk/confer08 for a full list of exhibitors.

Edwina Currie
Issues of cleanliness, hygiene, food quality and the built environment are what define patients’ perception of healthcare. EFM faces the challenge of tackling current perceptions and the HEFMA 2008 conference will be dealing with how the UK healthcare sector is going to change in the coming years, discuss the impact for EFM today and in the future, and analyse where we are today, where we need to be and how we get there.
Leading EFM professionals in these debates and discussions are a host of industry experts and the organisers of the event are delighted to announce that Edwina Currie, Trustee of The Patients Association will be a guest speaker at the conference.
Edwina will give the Patients Association perspective on how we can improve the patient environment in the future by looking at estates and facilities services including food, cleanliness, buildings and parking. She will also talk more generally on what the EFM profession can do to make the patient experience better.

Carbon offsetting
Carbon is generated when any event is held and at HEFMA 2008 large amounts of energy will be used, which will have an impact on the environment. A considerable amount of carbon is also associated with the travel of delegates, and with up to 400 attendees expected at the event the association is undertaking measures to offset their events’ carbon generation. HEFMA will be calculating the total amount of energy used to make the event happen and asking all attendees to provide the mode and distance travelled. The total amount of energy used will be converted to carbon tonnage and then using an approved carbon calculator, a financial carbon offset value will be applied.
It is the first time that HEFMA has undertaken such measures and they will be working with suitable organisations, providing financial support to the value of the offset, to make environmental efficiencies to offset the carbon used at the event.
“It is fantastic that HEFMA is taking the environmental consequences of event organising to heart,” says Anne Williams, director of NLI, event managers of HEFMA 2008, “We all have to take responsibility for our carbon footprint and HEFMA is proving that it can not only make a difference to the industry sector by providing a highly topical event but make a difference to the environment too.”
Delegates will be participating in the carbon-offsetting programme by being asked to provide information about their travel to and from the event. Encouraging delegates to think about their own carbon footprint, every delegate will be provided with an environmentally friendly bag. The bags are made from jute fibre and the guiding principles of corporate social responsibility have been integrated into the development process. Therefore, not only has the impact on the environment been addressed by the eventual disposal of the bags by ensuring they are completely biodegradable but only materials and fittings that are sustainable have been adopted in their manufacture. The delegate bags are once again kindly sponsored by WT Partnership.
“We are delighted to be sponsoring the HEFMA 2008 delegate bags again this year,” says Roger Float, Associate Director, WT Partnership,“ and we are proud to be able to contribute in an environmentally friendly way. I’m sure that all attendees will recognise the need to address sustainability in all we do.”

2nd Annual HEFMA Awards
Following the successful launch of the inaugural HEFMA Awards in Blackpool last year, the initiative has been expanded in 2008 with the addition of a new award category. The new training award – Training Initiative of the Year - sponsored by Develop Training, will join the three established awards: Project Manager of the Year, sponsored by Lorne Stewart; Facilities Manager of the Year, sponsored by Interserve; and Facilities Team of the Year, sponsored by Aramark Healthcare.
The Project Manager of the year will be awarded to the individual who best demonstrates the most effective project management competence, no matter the scale or type of project. Project managers should be able to create an environment for success and provide the drive and impetus to innovate and achieve. The successful nominee will have balanced technical and management skills, a high degree of communication and interpersonal skills, and the ability to remain focused to ensure the objectives of the project are met.
The Facilities Manager of the Year award will be made to the person who demonstrates outstanding personal performance and career development. The judges will be looking for an innovative approach to facilities management within the NHS and will make their decision based on how the person has applied their skills to solving major issues, initiating change and contributing to an organisation’s success.
The Facilities Team of the Year award will go to the group of people who can demonstrate that they have given excellent service to their clients, providing consistent and exceptional facilities services to patients and staff. The team may be as few as three or many more. The team will need to demonstrate how it has improved communication among staff and customers, provided better customer service, and made its facilities organisation a better place to work.

The Training Initiative of the Year The Individual/Team award recognises a team or individual working in a Healthcare Trust who has met one or more of the following criterion: A team or individual that has developed an innovative training initiative that adds value to the facilities and estates functions; A team or individual that has introduced a training initiative that has improved services for greater efficiency; An individual or team who has managed their training in such a way that demonstrates creative technical innovation.

Nominations are invited from individuals and teams who are providing facilities services within the NHS.

For more information
Visit www.hefma.co.uk to download a nomination form.

Event Diary

Healthcare Estates 2019 is just a few short weeks away, with preparations really ramping up now for the biggest event yet.