NHS IT systems are not fit for purpose, say staff

A Guardian Healthcare Network survey has found that six out of 10 healthcare professionals believe that NHS IT systems are not fit for purpose.

The survey, completed by 1,016 healthcare professionals, showcased a strong consensus that current computer systems are inadequate and that better systems would improve patient care.

Worryingly, many respondents to the survey claimed that poor IT systems held them back in their jobs, with workers saying that systems are ‘disjointed’ and highlighting ‘system reliability’ as a growing concern.

Harpreet Sood, associate chief clinical information officer at NHS England, said in response to the findings: “Digital and IT offer great potential to improve patient care, which is why the NHS is investing £4.2 billion across a number of projects, from cyber security to online services for patients; from training more NHS digital leaders to helping a group of acute, mental health and ambulance trusts became world leaders in the use of technology.”

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