Consultant Connect app fast-tracked for use in Wales

Welsh Health Minister Vaughan Gething has approved funding for a new system to allow GPs, paramedics and other healthcare professionals to get immediate specialist advice when reviewing and treating patients.

The Consultant Connect app has been fast-tracked for use in NHS Wales to help deal with the coronavirus outbreak and support primary care in the long term to offer better advice and guidance to patients. The new app will help prevent unnecessary hospital admissions and referrals and ensure that those needing hospital treatment are managed accordingly.

The core service, being rolled out across Wales, gives clinicians access to specialists in respiratory medicine, cardiology, diabetes, palliative care and acute medicine for coronavirus. A GP or other clinician accesses the service either by dialling a phone number or using the Consultant Connect app. After choosing a specialty from a menu they are connected with a specialist in an average of 25 seconds.

Gething said: “I am very pleased we are able to start rolling out the Consultant Connect in NHS Wales. This will help to support primary care to determine the right treatment for their patients. Right now it will save crucial time for health care professionals and reduce the amount of hospital visits needed by patients, at a time when our NHS is facing extra pressure. In the long-term the use of this technology is an important part of our plan for the future of health and social care, A Healthier Wales. Making the most of technology is vital to us building a modern health and social care service, in which care is delivered closer to home.”

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