Novus Property Solutions Ltd

Delivering patient and service-user focused care facilities for both the NHS and private providers.

Novus is accustomed to working within a range of healthcare facilities including primary care, acute hospitals, and highly sensitive environments for both NHS Trusts and private sector clients. We deliver Measured Term Contracts, single refurbishment projects, maintenance repairs and compliance works for our healthcare clients.

Key to our approach is understanding that every healthcare facility has unique requirements allowing us to provide a bespoke service for each project and client. We put patient wellbeing at the heart of all we do and collaboratively work with your key stakeholders to deliver project works around the core healthcare provision.

The healthcare sector presents contractors with a unique set of challenges and considerations when it comes to planning works, and a highly comprehensive site induction is always essential. Carrying out build or maintenance works within healthcare settings usually comes with high client expectations, tight timescales, and more contractor visibility.

Perhaps most importantly, however, is that healthcare buildings such as hospitals are most likely to be used by vulnerable people – meaning that infection control is an essential consideration. And while it’s vital that steps are taken to control the spread of infection across all sectors, particularly in the age of Covid-19, the emphasis on infection prevention and control should be at the top of contractors’ agendas when it comes to carrying out work in the healthcare sector.

Novus is trusted by numerous clients across the healthcare sector and has built up an enviable reputation because of technical expertise and the ability to manage difficult and complicated projects with a particular consideration on infection control.

It is our long-term strategy to continue developing a relationship with new and existing clients based on repeat business. Operating in the healthcare sector, we can provide a single source solution, understanding the sector specific challenges our clients face and by applying our experience, we deliver maintenance and refurbishment works without compromising the health and safety of patients, staff and the general public.

Our highly trained, security cleared site teams will implement controls to prevent patients, staff, and visitors from encountering live works. We fully induct all our site teams in hospital protocols and provide them with contract specific training to effectively manage the live environments.

With most hospitals operating on a 24-hour, 365-day schedule, any works being carried out within these spaces will by nature impact the day-to-day running of departments and wards. It’s therefore crucial for contractors like Novus to work to minimise this impact through extensive planning, and by carrying out works with both flexibility and compassion.

Novus has been working with clients within the Healthcare sector for many years, successfully completing numerous projects for public sector clients such as the NHS, and private clients such as BUPA. We are also part of several ongoing long-term frameworks within this market and are considered integral members of these frameworks and trusted by healthcare providers throughout Great Britain to deliver their projects on-time and to specification.

Our framework appointments include the RISE Framework, Manchester University NHS Foundation Trust, Sheffield Teaching Hospitals NHS Foundation Trust, Fusion 21 Framework, Pagabo Framework, NHS Shared Business Framework and Royal Wolverhampton Hospital NHS Trust - amongst many others.

Since the outbreak of Covid-19 in the UK in early 2020, social distancing has become a part of our daily lives – and it’s even more important to maintain distance when carrying out work in healthcare settings, both for construction workers and patients.

Not only is social distancing a vital step in infection control to protect hospital service users – who may be more vulnerable to infection – but also to protect construction workers. By maintaining as much distance as possible, on-site construction teams are less likely to prevent the spread of infection to their families and each other, which could otherwise cause delays to the works.

In order to implement the appropriate project control measures for a healthcare contract, flexibility and communication with the client are key. Healthcare settings require a greater level of communication between client and contractor due to the live nature of hospital environments. Any construction works within these environments have the potential to affect hundreds, if not thousands, of people – so maintaining excellent levels of communication is vital for a contract’s success, both generally and specifically in infection control.

Construction teams must work directly with the client from the planning phase and throughout the contract period in order to establish a tailored contract delivery system that is appropriate for the working environment. To learn more about how Novus’ dedicated Healthcare service can deliver your property’s needs, visit