NHS organisations are under constant pressure to achieve greater financial efficiency while maintaining robust governance and operational performance. However, within high-volume accounts payable environments, duplicate payments, missed credits and unreconciled supplier balances can often go unnoticed, resulting in avoidable financial leakage.
With more than 20 years’ experience delivering AP recovery audit services to the healthcare sector, our specialist team helps organisations identify and recover lost funds while strengthening financial controls and improving future process efficiency. Our experienced auditors combine detailed transactional analysis with proven recovery methodologies to uncover duplicate payments, overpayments, unclaimed credit notes and other recoverable discrepancies that may otherwise remain hidden within complex financial systems.
Duplicate payment reviews are a key area of focus. Even organisations with strong controls and experienced finance teams can experience duplicate payments as a result of supplier invoice resubmissions, manual processing errors, inconsistent supplier records, system migrations or invoice matching issues. Identifying these transactions internally can be time-consuming and resource intensive, particularly where large volumes of invoices and multiple systems are involved. Our independent review is designed to detect these anomalies quickly and accurately, helping organisations recover funds that can be reinvested into frontline services and operational priorities.
We also carry out comprehensive supplier statement reviews to identify missed credits, aged debit balances and reconciliation discrepancies. Supplier statements often reveal outstanding credits or adjustments that have not been processed correctly, leaving organisations unaware that funds are owed back to them. By reviewing supplier account activity in detail, we help finance teams recover additional value while improving supplier account accuracy and visibility.
Our approach is collaborative, efficient and low disruption. We work alongside finance teams with minimal demand on internal resources, providing a clear and transparent process from initial review through to recovery. Supported by highly experienced specialist team members, we deliver practical insight alongside measurable financial outcomes. Many organisations are surprised by the level of recoverable value identified, even where existing controls are considered effective.
Beyond the immediate financial return, our AP recovery audit provides valuable insight into process weaknesses and control improvements that can help reduce future leakage and strengthen financial governance. In an environment where every pound matters, recovering lost funds can deliver meaningful financial benefit without impacting operational delivery.
Our service enables NHS organisations to improve financial performance, strengthen controls and maximise the value of existing resources. To find out how much your organisation could recover, follow the link below.