Data has found that almost three quarters of patients are able to easily contact a GP, which is a ten per cent increase from last summer thanks to advancements from the NHS.

With 99 per cent of GPs now having a digital telephone system in place, 72 people said, via Office for National Statistics, that it was easy or very easy to contact their GP. This is a boost from 60 per cent in July 2024.

New NHS figures published last week additionally found that there were 29.3 million GP appointments in April 2025, which is up almost a fifth (19.1 per cent) from April 2019.

A practice in South Nottinghamshire, the Village Health Group, has focused on triaging patients, offering more face-to-face appointments, as well as e-consultations, to ensure the doctor can see more patients each day.

Dr Amanda Doyle, national director for primary care and community services, said: “It’s brilliant news that more people find it easy to contact a GP, because improving access to general practice is an NHS priority and vital for patients as GP teams deliver more than 29 million appointments every month—up almost five million since for the pandemic.

“For some patients, going online to contact their GP practice can be more convenient and so it’s great to see practices, such as the Village health Group, making advances in the use of technology to support this shift for people who are confident and have digital access.

“But we know there’s still more to do to make it easier for patients to contact and see their local GP team, which includes making even better use of new technology to improve patient care.

“Patients can also use the NHS app to order repeat prescriptions and view their test results without needing to contact their family doctor first.”