NHS equality improvement plan to improve workforce experience

The NHS's first equality, diversion and inclusion plan aims to boost patient experience and support staff.

Each trust will be asked to roll out measures to improve staff experience and progression through mentoring and other development opportunities.

Other measures include new apprenticeship programmes and graduate management training schemes.

The new proposals also aim to reduce inequalities such as gender inequality, including the gender pay gap in a workforce where almost eight in ten workers are women.

Amanda Pritchard, chief executive of NHS England, said: “The diversity of the NHS workforce is one of its greatest strengths, and the evidence shows that ensuring our staff work in an environment where they feel they belong, and can safely raise concerns, ask questions and admit mistakes, is essential for staff morale – which, in turn, leads to improved patient outcomes.

“So, today’s plan will build on progress made in recent years and target action to ensure the NHS fully supports and benefits from its diverse workforce – attracting talent, retaining skilled staff, ensuring greater diversity in leadership roles, and supporting colleagues to deliver the best possible service for our patients.”

NHS England will provide guidance to assist trusts and Integrated Care Boards in implementing this plan, supported by good practice and a dashboard to enable the measurement of progress.

Dr Navina Evans, NHS England’s chief workforce, training, and education officer, said: “With the NHS workforce more diverse that at any point during its 75-year history, it is vital that all staff are given the support they need to progress in their careers.

“Workforce diversity helps keep more staff, makes it easier to recruit staff, and improves care for patients.

“Improving equality, diversity and inclusion is everyone’s responsibility, starting with leaders I have faith my colleagues will rise to this challenge.”