NHS publishes advice for public during strikes

The NHS has published advice for the public during the planned industrial action, by using services wisely and taking simple steps to ensure care is available to patients who need it the most.

The advice includes using NHS 111 online as a first point of call and only using 999 if it is a life-threatening emergency.

With October and November the busiest months on record for A&E attendances, the NHS is already facing record demand on urgent and emergency care services.

The public are reminded that general practice, community pharmacies and dentists are not impacted by the strike action.

The public are urged to take sensible steps to keep themselves and others safe, including drinking responsibly and stocking up on medication.

Priority will be given to patients with the most clinically urgent health needs.

NHS Medical Director Professor Sir Stephen Powis said: “There is no doubt that the NHS is facing extreme pressure and industrial action will add to the already record demand we are seeing on urgent and emergency care, and so it is really important that the public play their part by using services wisely.

“This means continuing to call 999 for life-threatening emergencies – if it is not life-threatening you may have to wait longer than usual for an ambulance.

“And using 111 online for other health needs where you will receive clinical advice on the best next steps to take.

“But people can also help by taking sensible steps to keep themselves and others safe during this period and not ending up in A&E – whether that is drinking responsibly or checking up on a family member of neighbour who may be particularly vulnerable to make sure they are ok.

“NHS staff have worked hard to minimise disruption but it is inevitable as with any industrial action that we will see an impact on services but it is vital if you need lifesaving care, to continue to come forward”.