As we head through the winter period, Cornerstone are conscious of the need for a defined uniform approach to ensuring structural and atmospheric health, why?
Because in the absence of a full understanding of root causes for reported damp, condensation and mould, repeated outbreaks are remain prevalent.
Indeed, there are many industry experts dealing with specific structural and atmospheric elements that in our ongoing everyday experience, have not delivered the expected outcomes leading to ongoing repeat issues mainly due to not fully recognising the impact assessment of their intended improvement.
In the drive to secure proactive ’better decision making’ aligned to determining fact-based causes, our key CPD Accredited Damp, Condensation, Mould and Ventilation training course is being embraced by those seeking a greater understanding of these issues and how improvements can be made within short timeframes and in a recognisable manner for all.
Our workshops explain the difference between all key elements noted and how they show themselves because the pattern of ‘damage’ is a key undertaking for root cause analysis.
‘Why is mould growing there and not over there’
‘The windows sills are pooled with water every morning’
‘My clothes and furniture are becoming affected’
‘My house must be damp’
These simple yet key phrases are very common and, with defined ‘Did You Know’ indicators, can be fully understood by everyone such that in the absence of blame, recognised undertakings can serve to improve property conditions with immediate effect.
Our drive is to recognise we need to deal with Disrepair claims in a timely manner and, having access to SMART Knowledge will assist securing a likely outcome for feasible repairs or upgrades delivered by industry experts.
We have also embedded our understandable information in a new Property Health App enabling landlords seek timely defined reasons for a reported issue at the time of an initial call with key recognisable guidance provided with a systemised follow-up if and where appropriate.
Available SMART Guidance assists call-handler questioning and resident engagement such that a likely cause could initially be delivered as a guide and, more complex issues can be escalated with baseline data to hand.
To learn more of Cornerstone, discuss any issues with an expert or secure your next training opportunity, contact us now: