In an industry where professionalism, efficiency, and environmental responsibility are paramount, Total Clean has emerged as a standard-bearer in commercial cleaning. Founded over 30 years ago, the company has grown exponentially, yet retained its family-based ethos, providing clients with a unique blend of personal care and cutting-edge service. Total Cleans approach is a model of how modern businesses can balance professional excellence with corporate responsibility, particularly through their sustainability initiatives, support for charities, and their electrified fleet.
A Foundation of Family Values
At the heart of Total Clean is its deeply embedded family-based ethos. The business began as a small, family-run venture, where every client was more than a contract – they were a relationship. Today, despite its large-scale operations, Total Clean continues to foster this close-knit, personalised approach to customer service. This foundation sets the company apart from its competitors, many of whom have grown into faceless corporations, focused solely on profits.
The familial values evident within Total Clean manifest in how the company interacts with its clients. Each client, whether large or small, receives the same level of attention and care, building trust and fostering long-term relationships. This personalised service underpins the company’s success, as many clients remain loyal for years. Clients aren’t just customers to Total Clean—they’re partners in maintaining cleaner, healthier environments.
Furthermore, the company’s internal culture reflects these values. Employees are considered part of the extended family, which fosters a collaborative and supportive work environment. Total Clean invests in its people through training, personal development opportunities, and ensuring that staff are well-equipped to deliver consistently high standards. It’s this sense of care, both internally and externally, that enhances Total Cleans reputation as a trusted partner in the cleaning industry.
Professionalism and Innovation
While family-based values are central to Total Cleans operations, their professionalism and commitment to excellence drive their service delivery. Operating across a range of sectors, including offices, healthcare facilities, schools, and retail spaces, Total Clean has proven expertise in maintaining safe and hygienic environments. Their highly trained staff deliver consistent results, using the latest technology and cleaning methods to ensure every task is completed to the highest standard.
Innovation plays a significant role in their service delivery. Total Clean embraces cutting-edge technologies to enhance efficiency and effectiveness, such as the use of robotics in cleaning operations. Robotic cleaners, equipped with AI-powered technology, allow for more consistent and precise cleaning, especially in larger commercial spaces. These machines can operate outside of regular business hours, reducing disruptions and optimising cleaning schedules. This focus on technology not only ensures top-tier results but also reflects Total Cleans forward-thinking mindset.