Scotland's chief statistician has released the main findings of the 2023/24 Health and Care Experience survey.

The Scottish Health and Care Experience Survey is a postal survey, which was sent to a random sample of people who were registered with a General Practice in Scotland, lived in Scotland, and were aged 17 and over on 25 September 2023. The survey received 107,000 responses. The survey has been run every two years since 2009.

The results show that 69 per cent of people rated their overall experience of their General Practice as good or excellent. This marks a slight increase since the last survey in 2021/22 (67 per cent), but it is lower than the survey prior to that in 2019/20 (79 per cent).

84 per cent of people who needed to see or speak to a doctor/nurse quite urgently were seen within two working days. This is slightly lower than in 2021/22 (85 per cent) and in 2019/20 (86 per cent).

73 per cent of people rated their overall experience of Out of Hours healthcare as good or excellent. This is higher than in 2021/22 (67 per cent), but it is lower than in 2019/20 (79 per cent).