Woman working at a call centre.
The CCMA look at how call and contact centres are utilised across the NHS and how to make best use of them
Healthcare professional washing hands
Almost 25 years after mandatory surveillance of the superbug methicillin-resistant Staphylococcus aureus (MRSA) bloodstream infections (BSIs) came into practice, the vigilant cleaning of hospitals and other healthcare environment is just as important as ever
healthcare graphic
The NHS estate backlog has become a critical issue, with aging infrastructure and delayed repairs posing significant challenges to patient safety and operational efficiency. The imporatnt of Soft Facilities Management (FM) services like laundry, sercurity, waste management, and general upkeep cannot be overstated
Hospital corridor
In this article, Simon Taylor, estates strategy director, NHS Property Services is optimising healthcare spaces, unlocking funding, and tackling maintenance challenges to create a more efficient and patient-focused NHS estate
Coins
Following the formation of a Labour government in July, Wes Streeting, the new secretary of state for health and social care, commissioned the peer and former surgeon Lord Ara Darzi to lead an independent investigation into the NHS in England. The report, published in September 2024, shed light into the “critical” state of the NHS, and shaped the government’s later allocation of funding towards health and social care in the Autumn Budget. HB takes a look at how this money is to be spent
Food waste
The Hospital Caterers Association looks at how much hospital food is wasted and what can be done to prevent this
Net Zero meeting
Four years since the NHS pledged to become the world's first net zero health service by 2045, HB looks at what has been achieved
Cleaning
The Infection Prevention Society advocates for cleaning and decontamination in healthcare settings
People
Matthew Taylor, chief executive of the NHS Confederation, and Michael Wood, head of health economic partnerships at the NHS Confederation offer some suggestions to address NHS workforce issues
HealthTech
The National Health Service (NHS) is facing immense challenges. With an ageing population, increasing demand for services, and stretched resources, the pressure on the system is mounting. As the world’s largest single payer health system, the NHS plays a critical role in ensuring the well-being of millions, but it must evolve to meet the needs of the 21st century. From medical devices to diagnostics and digital health technologies, HealthTech offers a lifeline, helping to transform healthcare delivery, improve patient outcomes, and alleviate financial strain. This article explores how cutting-edge innovations are reshaping the NHS landscape and delivering real benefits.