Scottish public more satisfied with health services
Man in GP appointment

The Scottish Household Survey 2023 has shown that satisfaction with local health services has increased.

The proportion of those satisfied increased from 64 per cent to 67 per cent, with 87 per cent of participants reporting being treated with dignity and respect.

Adults were 78 per cent more likely to trust in the health system than any other public institution.

Health secretary Neil Gray said this week’s 2025-26 Scottish Budget will seek to build on that progress and ensure the NHS has the investment and resources it needs today as well as in the future.

Neil Gray said: “Following the difficult years of the pandemic it is encouraging to see an increase in satisfaction levels in local health services. The overwhelming majority also reported being treated with dignity and respect when accessing those services.

“But we are determined to do more. We have listened carefully to the people of Scotland and we will take action to tackle the issues people are most concerned about.

“First Minister John Swinney has made clear his focus on delivering the priorities of the people of Scotland — including improving our NHS. The Budget that we publish later this week will ensure we deliver on this.

"Significant activity is underway through record funding to the health service, including measures to target pandemic backlogs across the health service. We continue to direct resources to clear the longest waits and are working with all health boards to maximise current resources and productivity.

"GPs are essential to the delivery of high quality, sustainable general practice services and we remain fully committed to increasing numbers by 800 by 2027.”