CSL, a leading provider of connectivity solutions, has been at the forefront of ensuring reliable communication and data security for critical service sectors for nearly 30 years. With over a decade of experience in the healthcare sector, CSL's innovative technologies have become essential for telecare and other critical services, especially during the transition from traditional analogue to new digital solutions.
Critical Connectivity is vital for the healthcare industry, especially in telehealth, where secure and reliable communication directly impacts patient care.
Reliable Communication
Uninterrupted connectivity is essential for real-time medical consultations, remote monitoring, and data transmission. Any disruption can delay diagnosis and treatment, risking patient health.
Enhancing Patient Safety
Emergency telecare services depend on continuous data transmission to alert caregivers or emergency services. Connectivity failures can delay responses and endanger patients.
Data Security and Privacy
Healthcare data is sensitive and must be protected. Solutions like CSL’s Private APN and IPSec VPN ensure encrypted, secure data transmission, maintaining patient confidentiality and regulatory compliance.
A Trusted Connectivity Provider in Telecare
CSL is a longstanding partner of telehealth services provider, Careium, providing them many Critical Connectivity solutions. This collaboration began over ten years ago, and CSL continue to be the preferred supplier of ‘unsteered’ Roaming SIMs for Careium’s diverse range of static and mobile devices. These SIMs are deployed across multiple regions, including the UK, Ireland, Benelux, the Nordics, and Central Europe.
Our Patented Roaming Algorithm ensures that telehealth devices always stay connected to the strongest available mobile network. This robust connectivity is crucial for the reliability of telecare services, which safeguard the well-being of approximately 1.8 million vulnerable individuals in the UK alone.
Our solutions extend beyond telecare to support a wide range of healthcare applications. For example, we also work with local and district councils to maintain a dependable service for vulnerable residents through their Careline services.
By transitioning from older analogue connections to new mobile IP connectivity, local councils can embrace digital advancements, enhancing the service provided to vulnerable people. CSL’s Private APN and IPSec VPN ecosystem create a private network for all data sessions into the council’s network. A setup that offers redundancy and guaranteeing secure, encrypted connectivity 100% of the time.
Supporting Health Services to Digitally Transform
In the UK, as the industry prepares for the PSTN switch-off, CSL plays a pivotal role in ensuring a smooth transition for telecare and other critical services. The switch-off impacts various sectors, necessitating a thorough migration from analogue to digital systems to avoid disruptions.
Beyond telecare, CSL's connectivity solutions extend to other critical services, such as security systems, fire alarms, and lift alarms. These services also face significant challenges during the PSTN to digital transition. CSL’s solutions ensure that these systems remain operational and reliable.
For instance, CSL’s VoiceLink solution offers a seamless transition from analogue to digital, by converting PSTN calls to 4G VoLTE (Voice over Long-Term Evolution). This solution is designed to future-proof existing devices, maintaining their functionality post-switch-off, while delivering high-definition voice quality, essential for emergency telecare services.
Commitment to Data Security
Data security is paramount in the delivery of critical services. CSL's IoT solutions ensure that all data transmissions are secure, protecting sensitive information from potential threats. This level of security is particularly crucial for telecare services, where the integrity of health and emergency data can be a matter of life and death.
Careium benefits from CSL’s secure data delivery for both their dispersed alarms and alarm management software. This secure ecosystem provides the confidence needed to protect vulnerable individuals, ensuring that emergency signals and health data are transmitted without interruption or compromise.
A Future-Ready Approach
CSL’s proactive approach to the PSTN switch-off and commitment to innovation positions them as a leader in the connectivity sector. By continuously developing and refining their technologies, CSL ensures that their clients, including Careium, can navigate the digital transition smoothly and maintain the highest standards of service delivery.
The recent extension of the PSTN switch-off deadline provides an opportunity for all stakeholders to thoroughly prepare for the transition. However, it is crucial to maintain the momentum and continue proactive planning and upgrades. CSL’s expertise and cutting-edge solutions are essential in ensuring that telecare systems, security systems, fire alarms, and lift alarms are fully functional and reliable post-migration, safeguarding the well-being of vulnerable individuals and the general public.
Supporting the Transition from Wired to Wireless Connectivity
At CSL, we know that mission and business-critical end users depend on solutions that provide the highest levels of security and reliability. That is why our expert team are constantly innovating to provide the most resilient and cyber-secure connectivity solutions on the market.
The sectors we work in and applications we connect are at the highest end of critical communications. Our solutions have been deployed at scale in markets including security, telecare, critical national infrastructure, automotive and retail.